Returns, Exchanges, and Warranty Claims

Warranty & Repairs

• How long will my warranty claim take?
• My watch is in need of repair or warranty work. Where should I go?

Returns & Exchanges

• Exchanging or Replacing Defective Watch Straps
• Handling Defective Watches: Return or Exchange Options
• How to Return Items That Don’t Fit or Are Unsatisfactory
• Checking Return Receipt and Refund Status
• Why don't I see my refund after issuing a chargeback?